Services

THE PRICE INCLUDES:

• 1 candle light dinner once a week from august
• 1 Tyrolean dinner once a week from august
• Use of sauna, steam bath, hot whirlpool, infrared sauna
• Entry for children under 14 years only until 4.30 p.m.
• From 4.30 p.m. to 7 p.m. only for adults
• Free WIFI
• Free parking

ADDITIONAL SERVICES:

• Dishes for vegetarian, vegan, allergy, aso. + 12 Euro per person/day (please inform us about it when you book the room)
• Drinks against payment
• For single room, additional price Euro 35,00 per day.
• Bookings 1-3 nights + 10,00.- Euro per person/day
• For pets we apply an extra charge of Euro 12,00 per day - without food Check-in from 3 PM - Check-out until 10 AM.
• Every Person over 14 years has to pay a Tourist tax of 1,80.- Euro per person per night.

INSURANCE:

Our cancellation conditions:
- Cancellation until 60 days before arrival: free of charge
- Cancellation from 60 to 30 days before arrival: 100,00 € handling fee
- Cancellation 30 to 3 days before arrival: 70 % cancellation fee on the total amount of your stay
- Cancellation from 2 days before arrival, late arrival or early departure: 100% of the total amount of your stay
- For non-arrival: 100% of the total amount of your stay

It is hard enough not to be able to start a booked trip against expectations. In order to avoid any financial loss in this context, you should take precautions in time.
We therefore recommend the travel cancellation insurance Hotelstorno Plus in cooperation with the Europäische Reiseversicherung AG.

As a special service we offer you to pay the deposit together with the premium of the cancellation protection insurance, simply and securely online.

PLUS
Against paying: snowshoe excursions, glacier excursion to the site of the discovery of the Ötzi “man of the ice”, guiding tour to the inner and outer world of the monks.
Additional charge for dishes for vegan, vegetarian, allergic, intolerance people Euro 12,00.- per person/day.

Parking for free outside

IMPORTANT - PETS:

Pets are welcome, but they don't have any access to the wellness rooms or to the dining room. A special cleaning costs 15,00 €/day.
Some cases of rabies have occurred in an immediate neighbourhood to South Tyrol, therefore preventive measures must be put: For a stay in South Tyrol, pets must be vaccinated against rabies. To avoid inconveniences, we ask you kindly for vaccination of your four legged friend before entry into South Tyrol.
Thanks for your understanding!


PAYABLE WITH:
Euro, VISA, Mastercard, EC-Karte
IBAN CODE= IT60G0815758900000303004368   SWIFT/BIC CODE= RZSBIT21322   RAIFFEISENKASSE Untervinschgau


REDUCTION FOR CHILDREN (Calculated on the daily price)

0-2 years old: = Euro 15,00.- per day
3-4 years old: = Euro 35,00.- per day
5-6 years old: -50%;
7-8 years old: -40%;
9-10 years old -30%;
11-12 years old: -20%;
13-14 years old: -10%/daily price.